We do not give discounts. You may be asked for discounts by other customers on all types and sizes of sales. You should explain that our policy is this:
We do not set arbitrarily high prices so we can cut them when someone asks for it to be done.
If the customer is still unhappy, find a supervisor.
Any special price given to a customer by a salesperson must be approved by a supervisor. The supervisor must initial the invoice.
Customer Discount Days
We have set days of the week for discounts. Please note the discount is only valid on that specific day and is for 10% off any regularly priced items. We also will regularly put products on sale and promote via social media. All sales and promotions will be communicated by your supervisor and noted on the whiteboards at the cash registers.
- Student Day: Tuesday
- Senior’s Day: Wednesday
- Customer Appreciation: Thursday
We cannot hold product for the customer to come back on one of the discount days to purchase.
We also have traditionally had sales that happen annually, such as at Christmas and on our anniversary at the end of June. However, these sales are determined by management, not guaranteed, and will not be disclosed until we are ready to make the dates public. If you are asked about sales before the dates are public knowledge, please tell the customer that management has not told you the dates yet.